Helpdesk & end-user support
Accounts, devices, email and software for staff and students.
IT services
The digital backbone of Southshore.
Accounts, Wi-Fi, core systems and support — everything you need to study and work, backed by the ICT helpdesk.
What we do
Services
Network & connectivity
Wired and Wi-Fi networks across all campuses and hostels.
Core systems
Student information system, learning platform and administrative applications.
Cybersecurity
Identity, access control, incident response and security awareness.
Biometric registration & ID cards
New students register their biometrics and collect their student ID cards at the ICT Centre. Book a slot to skip the queue.
Report an IT issue
Something not working? Report lost connectivity, account problems or device faults and the helpdesk will pick it up.
Getting started
Microsoft Teams setup guide
- 1
Sign in
Open teams.microsoft.com or the Microsoft Teams desktop app and sign in with your @southshore.edu.gh account.
- 2
Let your profile sync
Allow a few minutes for your photo and organisation details to appear, and set your display name to your full name.
- 3
Find your teams
Open the Teams tab and accept invites from your lecturers, department and programme group.
- 4
Check your audio & video
Before your first online class, test your microphone and camera under Settings > Devices.
- 5
Need help?
If you can't sign in or a team is missing, contact the helpdesk or book an IT appointment.
Contact